![]() Typos (like a “31” instead of a “13” in the house number) can also cause trouble. If you live in an apartment complex, mix-ups with apartment numbers can happen.įor example, the apartment number may not appear on the shipping label. Here are the most common reasons for wrongful deliveries: Wrong apartment number Your package may end up at the wrong address for various reasons. Reasons Amazon may deliver to the wrong address In this case, it’s best to contact Amazon customer service by phone or online chat. So, what do you do if you find out that you entered the wrong shipping address? Simple errors like a typo can also result in an incorrect shipping address.įor example, the street name, house number, or ZIP code might include a single-digit or letter typo. Having different billing and shipping addresses might also cause confusion. Maybe you accidentally marked the wrong shipping address (for instance, if you use multiple addresses to accept Amazon orders). You can do this by logging into your Amazon account, going to “Your Orders,” and clicking the order for the order details. The first thing you should do if you’re expecting a package that hasn’t arrived is check the shipping address. If you entered the incorrect delivery address ![]() Learn more about contacting third-party Amazon sellers. Get the seller’s contact info by logging into your Amazon account, clicking “Your Orders,” and select the order in question. Hint: If a third-party seller (not Amazon) sold and shipped the package, you should contact the seller directly. Amazon recommends doing this within 30 days of the expected delivery date. ![]() In some cases, packages might be marked as “delivered” up to 48 hours before they actually arrive.Īt this point, it’s time to contact an Amazon customer service representative. Still no package? Amazon suggests waiting 48 hours. ![]() You may also want to check with your neighbors (if you’re friendly with them) in case they’ve accepted a package for you.
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